FAQ

WHAT IS YOUR RATE?

For kennel-free dog boarding in the home, the base rate is $30 per day for the first dog and $25 per day for any additional dogs. These rates can vary depending on the level of care your dog(s) may require.

The base rate of doggy daycare is $20 for a single dog. We offer a discount for mutliple dogs.

Cat boarding starts at $20 per day for the first cat and $15 per day for any additional cats. These rates can vary depending on the level of care your cat(s) may require.

Small pet boarding pricing must be quoted.

DOES MY DOG QUALIFY TO BE BOARDED AT HOLLY BARK HILLS?

While we advise to get in contact with us if you are interested in boarding, you can use this quick guide to see if your pup will be eligible.

Your dog is likely to be accepted into Holly Bark Hills if your dog is...

Able to get along with humans and other dogs
Fully housetrained
Up to date on all their shots (including kennel cough/bordatella)
Non-destructive to furniture or housing elements (or able to be crated if they are destructive)
Spayed/neutered (exceptions can be made for females, males if they are able to wear belly bands)

HOW DO I BOOK?

You can book by clicking our 'book now' button located at the top right corner of any page on our site.. You will be directed to our customer portal where you can create an account and book any of our services. You may also contact us via our phone number, email, or Facebook page. You are welcome and encouraged to schedule a free visit to our location before booking. Feel free to bring your pet(s)! Before dropping off your pet for boarding, an information/consent form must be filled out either online or in person.

Please keep in mind that dates are not reserved unless at least half payment has been made as a deposit. This deposit is non-refundable, but can be used towards a future booking or service should you have to cancel for any reason.

HOW CAN I CHECK ON MY PET DURING THEIR STAY?

You are always welcome to contact Ashley via her phone number to see how your pet is doing. She will get back to you as quickly as she can. Text is the preferred way of communication. We also post our guests on our Facebook page!

DO I NEED TO BRING MY PET'S FOOD?

Yes. Failure to do so may result in extra fees. We can supply food in this case, however, we like our clients to bring their pets food to avoid any upset tummies. Many pets are prone to facing digestive issues when switching over to different foods.

ARE UNALTERED PETS ALLOWED?

We do not allow unaltered male cats to stay at Holly Bark Hills. We do, however, allow unaltered female cats and dogs. We allow unaltered male dogs so long as they are able to wear a belly band. Please be aware that we will not board both an unaltered male and an unaltered female dog at the same time, so unaltered pets are subject to if we have availability.

WHAT DO I NEED TO BRING WHEN DROPPING OFF MY PET?

We require that you bring a sufficient amount of your pet's food. Failure to do so may result in additional charges.

Dogs are offered plenty of blankets and toys during their stay. We can provide an XL crate, M crate, or S crate if needed, but you are more than welcome to bring your own. You are also welcome to bring whatever else you think your dog may need to be comfortable - favorite toys, treats, etc.

Cat kennels are furnished with a scratching post, a bed/hide, a food and water bowl, 2-3 catnip toys, and a stainless steel litter box with Glade scented litter.

WHEN ARE YOUR DROP OFF/PICK UP TIMES?

Our ours of operation are from 7:00 am to 7:00 pm. Exceptions may be made, but must be discussed prior. We only allow scheduled drop offs/pick ups. Please do not show up to our location without letting us know prior to your arrival. If Ashley is not available, Abby - our kennel/daycare attendant, will be happy to assist you.